Reception

Welcome to J-Club De Panne

We look forward to welcoming your group to J-Club De Panne, our group accommodation on the Belgian coast. Whether you are travelling with a sports team, language students, musicians, a youth organisation, or a school group, we provide the ideal environment for a successful and enjoyable stay.

Our reception team is here to assist you before, during and after your visit.

Reception Opening Hours

From 1 February to 1 December

  • Monday to Saturday: 8:30 AM – 8:30 PM 
  • Sunday: 8:30 AM – 3:30 PM 

From 1 December to 1 February

  • Tuesday and Thursday: 9:30 AM – 12:00 PM and 2:30 PM – 3:30 PM 

Annual Closure Periods

J-Club De Panne is closed during:

  • The Christmas holiday period, except for reservations from groups exceeding 150 participants. 
  • Christmas Eve and Christmas Day. 
  • New Year’s Eve and New Year’s Day. 

Important Notes

  • Depending on occupancy levels, J-Club De Panne may occasionally be closed during weekends. 
  • For urgent matters, please contact us by email at info.depanne@j-club.be. 
Telephone Availability

J-Club De Panne:

  • Telephone: +32 (0)58 412 341

Telephone Availability:

Monday to Thursday

  • 9:00 AM – 12:30 PM 
  • 1:30 PM – 5:30 PM 

Friday

  • 9:00 AM – 12:30 PM 
  • 1:30 PM – 4:00 PM 

Saturday and Sunday

  • No telephone service available. 

Urgent Requests:

Winter Period:

  • From 1 December to 1 February, telephone availability is limited.
  • Please also consult the reception opening hours above.
Arrival Procedures

Upon arrival, our reception team will assist your group with:

  • Verification of the number of participants and group leaders. 
  • Review of house rules, practical guidelines and emergency procedures. 
  • Confirmation of room allocations, meeting rooms, bar reservations and special requests. 
  • Verification of packed lunch orders. 
  • Distribution of room keys (one key per room). 
  • Delivery of any mail or messages received for your group. 
Departure Procedures

Before departure, we will:

  • Review the number of overnight stays and meals provided. 
  • Discuss future options and reservations. 
  • Settle beverage and additional consumption charges. 
  • Complete a short evaluation questionnaire together.
CCTV Surveillance

For Your Safety

To ensure the safety and security of our guests, J-Club De Panne is equipped with CCTV surveillance systems throughout the property.

The cameras operate 24 hours a day, 7 days a week, and are installed both inside and outside the building.

Additional information regarding our CCTV policy and data protection measures is available from reception upon request.

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