Reception

Welcome with your group or school

J-Club De Panne warmly welcomes schools, associations and organised groups for a comfortable and well-organised stay by the sea. Whether you are travelling with a sports team, music group, youth organisation, student group, language group or school class, our group accommodation offers the space, facilities and support you need for a successful stay.

Our reception is your main point of contact for practical questions before and during your stay. Our team can provide information about the accommodation, rooms, meals, meeting rooms, activities, transport and other practical arrangements. This helps organisers and group leaders prepare their stay efficiently and ensures everything runs as smoothly as possible.

Thanks to our location in De Panne, J-Club is also an excellent base for group activities on the Belgian coast. From residential school trips and youth holidays to sports camps, music camps and multi-day educational trips, each group can organise its stay according to its own needs, programme and schedule.

Below you can discover the services and support available through the reception at J-Club De Panne and how we can help you prepare a smooth and enjoyable group stay.

Reception Opening Hours

From 1 February to 1 December

  • Monday to Saturday: 8:30 AM – 8:30 PM 
  • Sunday: 8:30 AM – 3:30 PM 

From 1 December to 1 February

  • Tuesday and Thursday: 9:30 AM – 12:00 PM and 2:30 PM – 3:30 PM 

Annual Closure Periods

J-Club De Panne is closed during:

  • The Christmas holiday period, except for reservations from groups exceeding 150 participants. 
  • Christmas Eve and Christmas Day. 
  • New Year’s Eve and New Year’s Day. 

Important Notes

  • Depending on occupancy levels, J-Club De Panne may occasionally be closed during weekends. 
  • For urgent matters, please contact us by email at info.depanne@j-club.be
Telephone Availability

J-Club De Panne:

  • Telephone: +32 (0)58 412 341

Telephone Availability:

Monday to Thursday

  • 9:00 AM – 12:30 PM 
  • 1:30 PM – 5:30 PM 

Friday

  • 9:00 AM – 12:30 PM 
  • 1:30 PM – 4:00 PM 

Saturday and Sunday

  • No telephone service available. 

Urgent Requests:

Winter Period:

  • From 1 December to 1 February, telephone availability is limited.
  • Please also consult the reception opening hours above.
Arrival Procedures

Upon arrival, our reception team will assist your group with:

  • Verification of the number of participants and group leaders. 
  • Review of house rules, practical guidelines and emergency procedures. 
  • Confirmation of room allocations, meeting rooms, bar reservations and special requests. 
  • Verification of packed lunch orders. 
  • Distribution of room keys (one key per room). 
  • Delivery of any mail or messages received for your group. 
Departure Procedures

Before departure, we will:

  • Discuss future options and reservations. 
  • Settle beverage and additional consumption charges. 
  • Complete a short evaluation questionnaire together.
CCTV Surveillance

For your safety

To help ensure the safety of our guests, staff and facilities, J-Club De Panne is equipped with CCTV surveillance. Cameras operate 24 hours a day, 7 days a week and are located at various points inside and around the building.

CCTV surveillance is used in accordance with applicable privacy and camera surveillance legislation. Footage is only reviewed when there is a legitimate reason to do so and can only be accessed by authorised persons.

More information about our CCTV surveillance, the processing of recorded images and the applicable retention periods is available at reception.

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of your school or organisation

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